What Clients Say
After Their Session

I came in after my father passed away — I had no idea which accounts, policies or utilities were in his name, let alone how to handle any of it. The advisor at Kapok Compass was patient and structured the whole thing into a list that actually made sense. It still took time to work through, but at least I knew what I was dealing with.

The portal setup package was genuinely useful. My wife and I are both in our sixties and we had been avoiding setting up MyHijrah and TNB account online for years. The sessions were calm, the advisor repeated things without making us feel slow, and the printed guide they gave us has been on our fridge ever since. One small thing — I wish the follow-up appointment could have been a bit longer.

I was newly married and overwhelmed by the number of things I was told I needed to update — IC address, EPF nominee, bank account details, employer records. I tried to research it myself and just ended up with seventeen browser tabs open. The life-event session sorted everything into order in one hour. The checklist is still on my phone.

I enrolled in the business admin orientation after running my café for about eight months with essentially no system. Receipts in a shoebox, invoices in my email somewhere. By week three we had a folder structure that actually made sense and a simple calendar for quarterly tasks. The playbook they gave me at the end is something I'd recommend to anyone starting out.

My mother relocated from Johor and we wanted to get her set up properly — health portal, utility accounts, the pensioner registration. She does not use computers very often. The advisor went through each one on a screen she could see clearly, explained what each account was for, and the whole thing felt comfortable rather than stressful. She asked me to write this review on her behalf.

I started a small courier and logistics outfit early this year and had no idea what the administrative basics should even look like. The eight-week programme gave me a structure. Not everything applied to my situation but the advisor was clear about what to skip and what to prioritise. The one-to-one sessions in weeks five and seven were particularly useful.