Kuala Lumpur civic administration building

Our Services

Three Services.
One Clear Direction.

Choose the service that matches where you are — a specific life event, a need to get online portals under control, or building the administrative foundation for a new enterprise.

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How We Work

Our Methodology

Every service at Kapok Compass begins the same way: we listen before we plan. The first part of any session is reserved for understanding your specific situation — what has already happened, what remains outstanding, what is causing confusion — before any checklist is started or any guide is opened.

From there, we build a structured path forward using publicly available information. We do not create shortcuts, fill in forms on your behalf or represent you to any agency. What we do is help you understand the landscape clearly enough to move through it yourself, with confidence.

Intake & Situation Review

We understand your context before recommending steps. No pre-loaded assumptions.

Structured Planning

We sequence tasks in the order they actually need to happen, based on your specific set of circumstances.

Session Delivery

We work through the material together, in real time, at a pace that works for you.

Documented Output & Follow-Up

You receive a printed or digital document before you leave, plus follow-up contact as specified for your service.

Service 01

Life-Event Checklist Session

A 60-minute session built around one specific life change. Whether you are moving house, getting married, starting a new job, welcoming a child or preparing for retirement, an assistant helps you assemble a personalised checklist: which addresses and accounts to update, which counters or portals are typically involved, what documents to gather, and a sensible order of steps. The session produces a printed and digital checklist and includes one follow-up message. General information only.

Fully personalised to the specific life event you bring
Tasks sequenced in the order you will actually encounter them
Printed checklist and digital copy both provided
One follow-up message included
General information only — no legal or financial advice

Session Steps

1 Arrival conversation: describe your life event

2 Mapping affected areas (address, accounts, documents)

3 Sequencing steps in practical order

4 Checklist review, printing and digital delivery

RM 450

per session · approx. 60 min

Book This Session

Service 02

Public Portal Accounts Setup Package

A three-session package — roughly four hours total — for individuals and families who want to create and organise their accounts on commonly used public and utility service portals. Sessions cover setting up secure logins, understanding each portal's dashboard, learning how to upload documents and keeping a simple, private record of which account does what. Particularly well-suited for older adults, newcomers to Malaysia and anyone who has been putting this off. Includes a printed guide and a 30-minute follow-up appointment.

Three sessions with a single consistent advisor
Real portal screens — not diagrams or mock-ups
Printed portal guide tailored to your account set
30-minute follow-up included after the package ends
Pace adapted to your comfort with digital systems

Package Structure

1 Session 1: Identify relevant portals and plan logins

2 Session 2: Create accounts and navigate dashboards

3 Session 3: Document uploads, guide review and wrap-up

4 Follow-up: 30-minute check-in by appointment

RM 1,850

per package · 3 sessions + follow-up

Book This Package

Service 03

Small Business Admin Orientation

An eight-week B2B orientation programme for first-time founders and micro-business owners. It covers the everyday administrative side of running a small enterprise: keeping business records tidy, organising invoices and receipts, setting up basic filing and calendar systems, understanding where public information about registrations and permits is published, and building simple customer-communication templates. Includes weekly two-hour sessions, a printed Admin Playbook and two one-to-one working sessions. Operational orientation only — no legal, tax or accounting advice.

Eight weekly sessions of two hours each
Two one-to-one working sessions included
Printed Admin Playbook — an annotated operational guide
Filing and calendar system set up during sessions
Customer-communication templates built to your business type

Eight-Week Structure

1–2 Business records overview and filing system setup

3–4 Invoice, receipt and expense organisation

5–6 Public information sources and calendar systems

7–8 Communication templates and Admin Playbook review

RM 4,450

per enrolment · 8 weeks programme

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Which Fits You

Service Comparison

Feature	Life-Event Session	Portal Setup Package	Business Orientation
Best for	Individuals facing a major life change	Anyone needing help with public portal logins	Founders and micro-business owners in year 1–2
Duration	60 min	~4 hrs (3 sessions)	8 weeks
Printed guide included
Follow-up contact	1 message	30-min appointment	2 one-to-one sessions
One-to-one advisor time
Price (RM)	450	1,850	4,450

Across All Services

Standards That Apply to Every Session

Client Privacy

Session details are not shared with third parties. Documents are not retained beyond the session without your consent.

Scope Honesty

We tell you clearly what falls outside our scope. Legal, financial or tax questions are redirected to appropriate professionals.

Current Information

Reference materials are reviewed when portal processes change. We do not run sessions from outdated guides.

Documented Output

Every session ends with a tangible printed or digital document in your hands before you leave the office.

Transparent Pricing

What Each Service Costs

Life-Event Session